Returns Policy

 

EU RETURNS

Items must be returned in 100% condition of dispatch from Michelo here in the UK.

A full examination of the item requested to be returned will be made by our expert panel. 

Customers based in the EU have the right to cancel an order with us under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs). You have 7 days from the time of delivery to return or an order and notification of this return must be made via email to hello@michelohaak.com .

Return courier fees and insurance are to be paid by purchaser. You must use a signed for courier delivery service. 
Items must not be used and in the event of suspected breach of our conditions, your refund may be delayed or refused. A full examination of the item requested to be returned will be made by our expert panel. 
Return shipping instructions will be issued to you upon receipt of your item return email request. Please use our special form on this page.

 

 

 

Michelo Hak Logo

Items sold on our agency website are checked for quality and authenticity. Pre-owned designer fashion.

RETURN REQUEST FORM

 

WORLDWIDE NON RETURN CONDITIONS

Michelo does not accept returns or offer refunds from any country outside the EU (European Community group of countries) unless it has been previously agreed by Michelo Haak Lifestyle in writing prior to your purchase.